Privacy beleid
24 May 2020, version: 1.1.0.
This privacy policy (“Privacy Policy”) applies to all personal information collected through and processed in connection with the Scover App, the Digital menu, our Website (www.scover.nl) and Services offered by the Scover team of PTTRNS BV located at Marconilaan 16, 5621AA Eindhoven, The Netherlands with Trade Register number 75254158 and VAT number NL860209957B01, and partners (“Scover”, “we” or “us”).
Email: privacy@scover.nl
Your privacy is important to Scover as the data controller. We comply to all provisions of the General Data Protection Regulation (Algemene Verordening Gegevensbescherming) of the European Union. In this Privacy Policy we inform you of our practices with respect to the collection and processing of your personal information (your personal data) when using our App, the digital menu and website. Scover reserves the right to change this Privacy Policy, and will post any revisions on its website.
1. What we collect
1.1. We collect “Automatically Generated Information” about your behaviour during your use of the App, Website and Digital menu. This information may include IP addresses, type of device, date and time, what features your use and for how long and other information regarding your use of the Service.
1.2. When you provide data in the Scover App and other Services about your preferred and disliked products, personal data like your location, and other preferences, we use this to better tailor our App and Services to your needs on the basis of the insights we obtain from them. We also do this for commercial reasons, namely to gain a better understanding of the products and services that you are interested in as a user and to make the recommendations as relevant as possible for you.
1.3. When you subscribe for our newsletter or apply for our Services, we will always collect your e-mail address; this so we can send you the newsletter or get in touch with you regarding the Service.
1.4. When you apply for a job through our Website, we will always collect your name and email address. Optionally, you can provide us with other details like your personal website, work experience, and the answers to a number of questions we find relevant for the job, e.g. why you want to work for Scover, what you are the most proud of, or how you would like to grow and improve yourself.
1.5. We collect all personal data on the basis of our legitimate business interests, specifically in order to improve our App, Digital menu, Website and Services, to provide you with updates regarding our services and to hire the right person for the job. Also we collect this data in order to prepare or execute an agreement with you.
2. How we use it and on what grounds we use it
2.1. Any personal information provided by you in the App, the Website or by using the Digital menu will be used for providing the Services to you.
2.2. Our web servers collect logging and analytical information for the sole purpose of improving the App, Digital menu, Website and our Services.
2.3. We may draw up statistical and demographic data rendered anonymous and use this for performance monitoring, improvement of the Service and public relations.
2.4. The processing of your personal data is based on the following grounds:
Your consent;
The preparation or performance of an agreement with you;
Compliance with a legal obligation;
Our legitimate interests.
2.5. When we process personal data on the basis of your consent, you can always revoke your consent.
2.6. We may disclose the collected personal information if it reasonably believes that it is required to do so by law, regulation, court order or any government authority.
2.7. We can have a legitimate interest to process your personal data, namely to resolve disputes or legal procedures or for statistical reasons, to improve our services and public relations.
2.8. We can be legally or contractually obliged to process your personal data. The processing of your personal data can also be necessary to enter into a contract with you. In these cases we can only continue our relationship with you when you provide us with the needed personal data.
3. How long we keep it
3.1. We do not retain your personal information for any longer than is necessary for the purposes mentioned in this Privacy Policy or in so far as such is necessary for compliance with statutory obligations and for solving any disputes.
3.2. When we process your personal information on the basis of the preparation or the performance of an agreement with you, we will store your personal information for up to seven years after our agreement has ended, or after resolving a dispute.
3.3. When we process your personal information on the basis of a legal obligation, we will store your personal information for the period which is determined by the law.
3.4. We will process your personal information for no longer than the definitive limitation period of a legal claim we may possible have against you. We store judgments between you and our company for twenty years.
3.5. When we process your personal information on the basis of your consent, we will store your personal information until you revoke your consent.
3.6. Depending on the type of cookie, we will store your personal information for a maximum of 6 months. You can find more information about our cookie policy below.
3.7. If you are hired, the information related to your job application will end up in your personnel file. If you are not hired, we will keep your personal data until four weeks after you’ve been rejected, unless you provide consent for us to keep it for a longer time, e.g. to be included in a talent pool.
4. Third-Parties
4.1. We employ other parties to perform functions on our behalf. Examples include, hosting services and analytics. These selected parties may process your personal information only to the extent that is necessary to perform such functions on our behalf and subject to our instructions. We have procedures in place to ensure that these third party companies value your privacy.
4.2. These parties may be located in the EU/EEA or the United States of America (“USA”). Scover data hosting services are solely on European servers. Any party employed by us that is located in the USA adheres to the Privacy Shield. This means that an adequate level of privacy protection is provided.
4.3 Finally, we can share certain anonymised data with third parties, such as the number of users searching for a particular term, what products are liked, what taste users have or how many users clicked on an ad. You cannot be identified on the basis of this data.
5. Security
We recognise our responsibility to protect the information you entrust to us. Scover implements appropriate technical and organisational measures to secure your personal information against loss or against any form of unlawful processing. These measures guarantee an appropriate level of security, taking into account the state of the art and the costs of implementation, and having regard to the risks associated with the processing and the nature of the data to be protected. These measures shall also aim at preventing unnecessary collection and further processing of your personal information.
6. Your rights
6.1. You have the right to request access, rectification, erasure, restriction, data portability and the right to object against the use of your personal information. However, we can decline your request in case we have compelling legitimate grounds which override your interests, or the processing is for the establishment, exercise or defence of legal claims.
6.2. For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal data. We will answer your request free of charge, however reserve the right to charge a reasonable fee for carrying out your request in case your request is excessive or is manifestly unfounded.
6.3. You can send your request to exercise your right(s) to privacy@scover.nl. Be as clear and precise as possible in your email. In any case state which right you want to exercise and on what grounds. Remember to include a copy of an identification document (which clearly states that it is a copy and where your CSN number has been made unrecognisable). We will answer your request within one month after receipt, unless we need more time. Then we will inform you within one month after receipt of your request that we need a maximum of another two months. Within this period of time we will notify you about whether we can fulfil your request or not. In case we cannot fulfil your request we will let you know on what ground.
6.4. If you have any complaints about our privacy practices we would appreciate if you could seek contact with us first. Together we can try to find and take away the source of your complaint. Your complaint can be send to: privacy@scover.nl
6.5. At any given time you have the right to send a complaint about our privacy practices to the authorised supervisory body. In The Netherlands this is the Autoriteit Persoonsgegevens (www.autoriteitpersoonsgegevens.nl).
7. Changes to this privacy policy
We may change how we collect and use personal information at any time and without prior notice, at our sole discretion. We may change this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will notify you either by posting the changed Privacy Policy on the app and website. We will also update the “Last Updated Date” at the top of this Privacy Policy. It’s important that you review the changed Privacy Policy. If you do not wish to agree to the changed Privacy Policy, then we will not be able to continue providing our Services to you, and your only option will be to stop accessing our app and services.
8. Questions & suggestions
If you have any questions or suggestions about our privacy practices, please feel free to contact us by email via: privacy@scover.nl
Cookie beleid
Cookies are text files that are set by our Website(s) and Digital Menu into the browser on your computer or mobile device. The next time you visit, those cookies allow us to recognise your device. We use cookies across our Website mostly for analytical reasons: to analyse visitor behaviour (e.g. which pages are viewed often) in order to optimise the usability of the Website.
We make use of the following third party tools which use cookies. We use Google Tag Manager to implement third party tools. We use the Facebook pixel, LinkedIn pixel and Google AdWords Remarketing pixel in order to measure conversion of our advertisements on social media. For general website analytics we use Google Analytics.
You can use the settings within your browser to control the cookies that are set on your computer. To learn more, please look at the cookie settings available in your specific web browser(s): Google Chrome - Firefox - Internet Explorer - Safari. You may also visit youronlinechoices.eu for details on how to remove cookies of specific parties and for further information on cookies.